Our partners rely on us to:

Increase Sales

We work alongside sales & marketing teams to establish or improve conversion systems that turn strangers into friends, and friends into customers. We are sticklers for measurable, repeatable processes which reliably convert sales & marketing dollars into revenue.

Optimize Value

Whether it's a product or service or both, every business aims to create value for their customers. We help our partners optimize their value chains in order to deliver more value at less cost, and in a way which can be scaled reliably as the business grows.

Decrease Risk

Proven methods and a proven track record are table stakes in our books, but we take that a step further with transparent, recurring monthly payments, and matching project timelines, so that there's never a surprise invoice.
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Our Consulting is Data-Driven

Not everything in life can be measured, and the same goes for business. But almost everything can, and it's very difficult to improve what you don't measure. So we measure everything: sales & marketing conversion rates, customer retention, life-time value, customer satisfaction ratings, employee satisfaction ratings, etc.

With A Strong Technology Focus

We come from technology. In fact, Black Chair was begun as primarily a software company, founded by an engineer. And we still develop software. So we obviously believe in the power of technology in business. However, our experience has also taught us that good business systems are a pre-requisite to the effective use of technology, which is why we focus on the system first.

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Learn more about our process

We've developed a 4-part service orientation course for our partners, and now we're sharing it (for free) with anyone who wants it.

  • Learn how to convert your current sales process into a repeatable, predictable system
  • Learn simple tactics for surprising and delighting your customers
  • Learn the most powerful ways to motivate your employees
Sign Up Now

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What our partners say

  • Back up your unbeatable offer or services with testimonials by those who have used you. A short quote here acts as social proof and gives credibility to your offer. Class aptent taciti sociosqu ad litora torquent per conubia nostra.
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    Mark Callen

    CEO | Quantum

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    Alice Moore

    Founder | PixelKit

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    Mark Anderson

    Marketing Director