It’s no secret that social media represents a huge shift in the way that people communicate with each other. Of course, it also represents a huge shift in the way that businesses communicate with their target customers. Small businesses have always relied on word of mouth more than any other marketing channel, and today’s word of mouth happens on social media.
Our training courses are all about empowering you and your team to amplify that social media word of mouth. Whether you work with an agency like ours or handle your marketing in-house, the front-line employees of your business need to understand what’s happening in the world of social media. Similar to a physical storefront, there are aspects of your social media presence that cannot be outsourced—they rely on the professionalism and wherewithal of your company’s front-line team.